Customers for whom the Austrian's Consumer Protection Act applies are permitted to withdraw from this contract within seven (7) business days of the receipt of ordered goods. A withdrawal statement should be mailed within the period - there is no need to specify the reason(s). In case of withdrawal, we only refund the amount charged (in full or in part) against return of the delivered goods. The cost of returning the goods is the responsibility of the customer. Goods must be returned in its original packaging and in an unused and re-sellable condition. We reserve the right to charge a reasonable fee if goods are returned in poor condition.